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Facilities management for business

Making Sense of Business

What is facilities management?

Facilities management (FM) is the integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace. It is the role of facility management to ensure that everything is available for the other staff in an organisation to do their work.

For most companies, facilities management and property costs constitute their second and third highest area of expense, no wonder companies are anxious to find the best way of managing their facilities!

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What are FM’s areas of operation?

  • Office location

  • Office relocation

  • Recruitment

  • Planned preventative maintenance management

  • Health and safety risk assessments and training

  • Security and cleaning management

  • Property management

What are the core objectives of FM?

  • To learn hard lessons from the FM experience to date

  • To provide a formal process for deciding whether or not to outsource services

  • To show how to select suppliers that are a good match for your company

  • To show how to negotiate a customer-friendly contract that allows the supplier flexibility to deliver

  • To show how to manage the high-risk transition of services with skill and confidence

  • To show how to keep tight control of the supplier throughout the lifecycle of the contract

  • To show how to set up a metrics ‘dashboard’ that constantly measures service viability against business requirements 

Who should involve with FM?

  • Senior managers responsible for an outsourcing arrangement

  • Manager procurement

  • Finance managers

How to take the right FM decisions?

  • By identifying the right candidate suppliers

  • By identifying who should be involved
    Drafting the contract

  • Managing the handover

  • Managing suppliers

  • Renewing and re-negotiation

  • Next steps

How to set up the best facility management in your company?

  • Functional PC-based facilities management system

  • Management consultants

  • HR consultants

Vinod Kuriakose

(The writer Vinod Kuriakose can be contacted at feedback2vinod@yahoo.co.uk)

Previous Articles

Published on May 15th, 2007


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