The Metropolitan Transport Corporation (MTC) is taking many steps to improve its services through digital technology. The aim is to make bus travel easier, faster, and more convenient for passengers across Chennai.
As part of this effort, MTC has introduced electronic ticketing, which allows conductors to issue tickets digitally instead of using paper tickets. It has also launched an integrated ticketing application that helps passengers plan their trips and buy tickets more easily. In addition, the Chennai Bus app has been upgraded with better features and a user-friendly design.
Continuing its push towards modernisation, MTC has now started testing digital display boards at bus stops. These boards show real-time information about buses that are arriving.
The display boards provide details such as bus numbers, routes, and expected arrival times. This helps passengers know exactly when their bus will reach the stop, reducing confusion and long waiting times.
Officials said the tests have been successful, and the system may soon be installed at more bus stops across the city. These digital improvements are expected to make Chennai’s bus transport system smarter, more efficient, and more comfortable for commuters.