Tamil Nadu is seeing renewed growth in its Global Capability Centre (GCC) sector, with existing centres expanding their operations and new companies choosing the state to establish their offices. Chennai continues to be a major destination for these centres, while the state is also attracting companies from industries that have had a limited presence in the city.
Recent additions to Tamil Nadu’s GCC landscape include Starbucks and American pharmacy chain Walgreens. Satellite operator SES and wind energy company Nordex have also expanded their operations. These developments highlight the growing interest of global companies in the state’s business and technology ecosystem.
A major reason for this growth is the increasing demand for artificial intelligence (AI) and digital technology. Many companies are setting up teams in India to develop their own digital solutions, improve business operations and build technology platforms. Instead of depending entirely on outside service providers, businesses are bringing more technology development and innovation activities within their organisations.
Ramkumar Ramamoorthy, partner at Catalincs, said companies entering India over the past five years have increasingly focused on transforming their businesses through AI and other emerging technologies. He noted that modern GCCs are looking beyond traditional support services and are working towards developing products and digital platforms.
According to Ramamoorthy, many new GCCs are investing in technologies such as cloud computing, data analytics, the Internet of Things (IoT) and artificial intelligence. These technologies help companies manage information, improve efficiency, develop new products and make better business decisions.
He also explained that Chennai has become an attractive location for these companies because of its strong foundation in mathematics and data science. The city has a skilled workforce with knowledge of different industries, along with a well-established talent ecosystem that supports technology development and business operations.
Chennai’s experience across several sectors also helps companies find employees who understand both technology and specific business requirements. This combination is important for global companies that want to develop advanced digital products and introduce new solutions across their operations.
The expansion of existing GCCs, along with the arrival of new companies, is creating further opportunities for Tamil Nadu’s technology and business services sector. The growing focus on AI, data analytics and digital transformation is also changing the role of these centres, making them important locations for innovation and product development.
With global businesses increasingly looking for skilled professionals and technology expertise, Tamil Nadu is strengthening its position as a destination for GCC investments. Continued expansion in this sector could create more employment opportunities and support the state’s growth in technology-driven industries.