Southern Railway Takes Steps to Improve Suburban Services
The Southern Railway has recently come under criticism from passengers and the public for ongoing problems on the Beach–Tambaram and Chengalpattu suburban train services. Daily commuters have raised concerns over frequent delays, overcrowded trains, and inconsistent schedules, which make travel stressful, especially during peak hours.
In response to these complaints, railway authorities are taking several steps to improve the services and make commuting easier for passengers. Officials said they are reviewing current train schedules and considering adjustments to reduce delays and better manage passenger flow. One of the key measures being planned is the addition of more coaches during busy hours to help ease overcrowding and provide a more comfortable journey for commuters.
Station facilities are also set to receive attention. Authorities aim to improve amenities such as seating, waiting areas, and ticketing counters to make travel smoother. Digital updates, including live train tracking and timely announcements, are expected to keep passengers better informed about train arrivals, departures, and schedule changes.
The Southern Railway has assured passengers that these initiatives are part of a broader effort to enhance the overall efficiency and reliability of suburban train services. They are also working on long-term plans to modernize infrastructure and increase train frequency on heavily used routes.
Commuters have welcomed the steps taken by the railway, expressing hope that these improvements will make daily travel on the Beach–Tambaram and Chengalpattu lines more convenient, safer, and comfortable. Regular updates and better communication from the railway are expected to rebuild trust among passengers who rely on these suburban trains for their everyday commute.
Railway officials emphasized that while some improvements will take time to implement, consistent efforts are being made to ensure that suburban train services run more efficiently, reducing passenger inconvenience and improving the overall travel experience.