Chennai 360

SBI General stands with people of Chennai affected by the heavy rains

Emergency toll-free number 1800 102 1111, SMS <CLAIM>to 561612, email or the Claims Intimation Section on

Chennai, November, 10, 2021: SBI General Insurance puts a foot forward for their customers affected due to heavy rainfall in Chennai and urges them to stay safe and take precautionary measures to safeguard their lives. The heavy rains have affected the city especially areas like Perambur, Koratur, Anna Salai, Guindy, T Nagar, and Adyar faced waterlogging. State officials have evacuated several people and relief measures are on in affected areas.

SBI General Insurance stands by its customers during these testing times. The team at SBI General has set the standard operating process in motion and has set up a task force to manage queries and claims on fast-track mode. It is monitoring the in-coming information and is equipped to respond to all the queries.


Customers can intimate / register claim via various means:


  1. Call the company’s toll-free number 1800 102 1111
  2. SMS <CLAIM>to 561612
  3. Send details on email:
  4. Visit Claims Intimation Section on


To avoid any delays in the claim settlement procedure, the Company has contacted a panel of surveyors. SBI General follows a process of ‘Express Claims’ settlement in case of commercial claims for losses of up to Rs. 10 lakhs for affected customers. SBI General will waive the paperwork requirement wherever practicable. In the case of some smaller claims, immediate settlements will be offered with efforts to help those affected recover. SBI General is devoted to assisting their customers and get them back on their feet as quickly as possible. Having invested in digital readiness and a thorough Business Continuity Plan, SBI General well placed to help the customers when they need it the most.


About SBI General Insurance Company Limited:

SBI General is one of the fastest growing private general insurance companies, with the strong parentage of SBI, we, at SBI General Insurance, are committed to carry forward the legacy of trust and security; and have a vision is to become the most trusted general insurer for a transforming India.

Ever since our establishment in 2009, from 17 branches in 2011, we have expanded our presence to over 137 branches pan-India. Till date, we have served around 8.7 crore customers.

We follow a robust multi-distribution model encompassing Bancassurance, Agency, Broking and Retail Direct Channels. On the distribution network front, we have strong distribution partners adding up our reach to every nook and corner of India, with SBI’s over 22000 branch network, Agents, other financial, OEM and digital partners.

We currently serve three key customer segments viz. – Retail Segment (catering to Individual & Families), Corporate Segment (catering mid to large size companies) and SME Segment; and are future-ready to serve the growing needs of Indians with new age-processes and services at affordable prices.


SBI General Insurance closed the financial year 2020-21 with a Gross Written Premium (GWP) of Rs. 8312 crore with a growth of 22% and net profit of the Company grew by 32%. The company has shown steady growth for the past 4 years, while maintaining positive track record of underwriting.


SBI General Insurance Coordinates:

Nanda Gopal