The Chennai Metropolitan Development Authority (CMDA) is set to address accessibility issues raised by members of several non-governmental organizations (NGOs) advocating for persons with disabilities at the newly constructed Kilambakkam Bus Terminus. During an access audit visit on September 15, representatives from five NGOs, including the Disabled Rights Alliance (DRA) and Tamilnadu Association for the Rights of All Types of Differently Abled and Caregivers (TARATDAC), identified various shortcomings.
CMDA received an audit report and representations, prompting Member Secretary Anshul Mishra to instruct officials to rectify the highlighted issues. Remedial measures will include the construction of an additional ramp in the front portion of the terminal, addressing gaps in tactile flooring leading to ticket counters, and providing wheelchairs, in addition to the proposed battery-operated cars.
The bus terminus, designed in accordance with Harmonized access guidelines for persons with disabilities, will also feature a toll-free helpline with video call capabilities for senior citizens and those with cognitive disabilities. Modifications to toilet facilities, signage font sizes, and display boards are also in the works. CMDA aims to complete these rectifications within 15 days for a follow-up access audit by the NGOs.